QUALITY ASSURANCE POLICY

Since its establishment in 2006, IDRA has provided solutions and answers to research and development questions for a vast array of domestic and international clients, private and public ones. Our reputation is built on delivering accurate, fast and affordable research results and development solutions on a range of products and services.

Our Strengths are simply stated but critical to the research and development consulting process:

  • In depth Understanding of client’s needs and objectives
  • Data Accuracy
  • Research Integrity
  • Client & Respondent Confidentiality (when needed)
  • Insights that serve Foresight
  • Innovative Development Solutions

It is our commitment to:

  • Carry out research and consulting services to the highest standard as well as enhance customer satisfaction by fully meeting client requirements.
  • Integrate recognized quality management best practice into our business operations.
  • Comply with all relevant statutory and regulatory requirements.
  • Constantly monitor our quality performance and implement improvements where appropriate.
  • Make sure all personnel working for or on behalf of IDRA are aware and understand the requirements of the quality policy.
  • Implement staff training programs to raise awareness of quality issues and encourage their support in improving the Company’s performance.
  • Review our quality policy regularly at least once per year to ensure that is still relevant to IDRA and that it covers what we are trying to achieve as a company.